Free standard shipping on orders over $50
Shipping costs (based on order total)
under $50 | $50 + | |
Domestic Standard Shipping | $4.99 | Free |
International Standard Shipping | $12.99 | $19.99 |
Personalized Items: Due to the nature and permanent processes of personalization, all monogrammed and personalized items cannot be returned, refunded, or exchanged. Please reviews item dimensions, our monogram and color charts, and ask any questions prior to ordering items to ensure satisfaction with your purchase.
Damaged Items
Should your items arrive damaged or incorrectly personalized, please email us at info@preppyjones within 14 days of the package's arrival. At our discretion we will replace or refund the damaged or incorrect merchandise and assume shipping costs.
Cancellations
Due to fluctuating production times, we cannot guarantee an order or items can be cancelled once the order is placed. If you need to cancel or make changes to an order, please email us as soon as possible.